Flightshopee (“Flightshopee”, “we”, “us”, or “our”) respects the privacy of its users and recognizes the importance of protecting and maintaining the confidentiality of personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, booking platform, and related services.
By using Flightshopee, you acknowledge that you have read and understood this Privacy Policy.
Depending on the services you use, we may collect information such as:
Full name.
Email address.
Mobile number.
Billing information.
Address.
Date of birth, where required.
Passport or identification information where required for travel.
Passenger information.
Booking and travel details.
Payments may be processed through third-party payment gateways.
We may receive limited payment-related information necessary to identify and process a transaction. Payment card details may be handled directly by the applicable payment service provider in accordance with its security and privacy policies.
When you visit our website, certain information may be automatically collected, including:
IP address.
Browser type.
Device information.
Operating system.
Pages visited.
Date and time of access.
Website usage information.
Referring website or source.
This information may be used to improve website functionality, security, performance, and user experience.
We may use your information to:
Process flight and travel bookings.
Provide booking confirmations.
Communicate with you regarding your booking.
Process cancellations and refunds.
Respond to customer support requests.
Verify transactions.
Prevent fraud and unauthorized activity.
Improve our website and services.
Maintain records required by law.
Send important service-related communications.
Provide promotional or marketing communications where permitted and where applicable.
In order to complete a booking, certain information may need to be shared with the relevant airline, hotel, payment processor, or other travel service provider.
The information shared will depend on the service being requested and the information required to complete the booking.
These third-party providers may process information according to their own privacy policies and applicable laws.
Flightshopee aims to provide a safe and secure environment for online transactions.
Our website may use SSL/TLS encryption and other reasonable security measures to protect information transmitted through the website.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Flightshopee may use cookies and similar technologies to:
Keep the website functioning properly.
Remember user preferences.
Understand website usage.
Improve website performance.
Analyze traffic.
Provide relevant content or marketing where applicable.
Users may be able to control or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.
Where permitted by applicable law, Flightshopee may use your contact information to send promotional communications regarding services, offers, or updates.
You may request to stop receiving marketing communications by using the unsubscribe option provided in the communication or by contacting us.
Service-related communications, such as booking confirmations, cancellation notifications, and important travel updates, may still be sent when necessary.
We may disclose personal information where reasonably necessary to:
Airlines and travel service providers.
Payment gateways and financial institutions.
Technology and hosting service providers.
Customer support providers.
Fraud prevention and security service providers.
Government authorities or law enforcement agencies where legally required.
Professional advisers where necessary.
We do not intend to sell users’ personal information as a standalone product.
We may retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business and financial records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
Flightshopee takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, users acknowledge that no online system can be guaranteed to be completely secure.
Our website may contain links or integrations to websites operated by third parties.
Flightshopee is not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of such third parties before providing personal information.
Our services are not specifically directed toward children.
We do not knowingly seek to collect personal information from children except where such information is legitimately provided by a parent, guardian, or authorized person in connection with a travel booking.
Subject to applicable law, users may have rights relating to their personal information, including the ability to:
Request access to certain personal information.
Request correction of inaccurate information.
Request deletion where legally applicable.
Withdraw consent where processing is based on consent.
Request information about how personal information is processed.
Requests may be submitted using the contact details provided below.
Flightshopee may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
The updated policy will be published on this page along with the revised date.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Flightshopee
Email: info@flightshopee.com
Phone: +91 7838921732 / +91 9810664150
Address: A 100, Sector 58, Noida, 201301, Uttar Pradesh – 201309, India